2017-2018 MEDICAL BILLING SET UP/SUPPORT OPTIONS

ONLY available to offices that have attended the Z Group course(s). Attendance at a live or online one- or two-day course must first be verified.

 

PLEASE REVIEW THE DIFFERENT PROGRAM OPTIONS. The pricing for follow-up depends on the program and/or support option selected. We would be happy to send you the pricing, upon request.

 

THESE SET UP AND SUPPORT OPTIONS ARE NOT AVAILABLE TO OFFICES THAT HAVE ATTENDED COURSES PROVIDED BY DIFFERENT ENTITISE, other than The Z Group LLC.

 

I. OFFICE SET UP OPTIONS:

 

a. PLATINUM PROGRAM: ​

IN-OFFICE SET UP, two-day program (14 hours), w/TWO consultants

 

This Program includes the following:

 

​* ​ SpeedyClaims set up, settings, defaults, correct information entries, help with data base set up, templates​

​* ​Use of routing slips, "Superbills" and their implementation

​* ​Set up of protocols with clinical and business teams

​* Intense Biller training

* Doctor training in correct documentation preparation

​* ​Pre-auth phone calls with billing team members (listen in as Consultant makes the calls)

​* ​Guide you through the Preparation of five claims and their documentation with you​, start to finish, ready to send out​

 

Follow up after the two day program: 

*3 phone pre-certifications

* One (1) month of Z Group support with Consultant including review of all documentation and claims prior to submission

​* Four 30-minutes phone support calls, one per week

b. DIAMOND PROGRAM: ​

IN-OFFICE SET UP, two-day program (12 hours), w/ONE consultant

 

This Program includes the following:

 

​* SpeedyClaims set up, settings, defaults, correct information entries, help with data base set up​, templates​

​* ​Use of routing slips, "Superbills" and their correct use and implementation

​* ​Set up of protocols with clinical and business teams

​* Intense Biller training

* Doctor training in correct documentation preparation

​* ​Pre-auth phone calls with billing team members (listen in as Consultant makes the calls)

​* ​Guide you through the Preparation of five claims and their documentation with you​, start to finish, ready to file/send out​

 

 

II. CREDENTIALING

 

This service will cover credentialing with all commercial insurers, with which you want to become participating providers/to which you will be filing claims. This includes the following:

 

    CAQH credentialing

    NPPES compliance

    NPI updates, as required.

 

Medicare provider applications and Medicare DME applications require a separate process through the PECOS system (not through CAQH) to obtain a provider number for each, if Medicare credentialing is requested by Doctor. Completing these lengthy applications is not a part of this agreement and requires a separate agreement.

 

 

 

III. INTENSE AND COMPREHENSIVE MEDICAL E-FILING TRAINING

 

Medical e-filing is more complicated than you think!

 

The basic training with CHANGE HEALTHCARE, as part of the Z Group negotiated set up package with Change Healthcare, is rarely sufficient to know, and become the expert at, navigating the Change Healthcare web site and your individual portal. Intense training with our expert e-filing Trainer, Cathryn, takes you to the next level and ensures that you are completely comfortable using the portal, uploading your claims from SpeedyClaims, and using all of the services available to you through Change Healthcare.

 

* Three (3) phone training sessions, of unlimited length for each call

* Submitting three (3) dummy claims

* Submitting three (3) actual patient claims

* Troubleshooting submissions

 

Please note: Emdeon (Change Healthcare) subscription clearing house/claim filing services are not included in this agreement. Advice can be provided to Doctor regarding this service that is not affiliated with TZG. 

 

 

                                     

IV. MEDICAL BILLING SUPPORT OPTIONS

 

OPTION 1:


* Weekly phone support, up to 30 minutes, once a week, for four weeks (4 calls in all)

*Unlimited review of completed claims that have been uploaded to File    Share (HIPAA protected).

*Unlimited review of documentation (LMN's, H&N evals, Op rpts) through client set up Citrix Share File

 

CHOICES: With Dr. Z or Consultant

 

OPTION 2:

* BI-Weekly phone support, up to 30 minutes, every other week, for four weeks (2 calls in all)

*Unlimited review of completed claims that have been uploaded to File Share (HIPAA protected).

*Unlimited review of documentation (LMN's, H&N evals, Op rpts) through client set up Citrix Share File

 

CHOICES: With Dr. Z or Consultant

 

OPTION 3:

 

* ONE phone support call/month, up to 30 minutes

*Unlimited review of completed claims that have been uploaded to File Share (HIPAA protected).

*Unlimited review of documentation (LMN's, H&N evals, Op rpts) through client set up Citrix Share File

 

CHOICES: With Dr. Z or Consultant

 

OPTION 4:

NO PHONE SUPPORT

*Unlimited review of completed claims that have been uploaded to File Share (HIPAA protected).

*Unlimited review of documentation (LMN's, H&N evals, Op rpts) through client set up Citrix Share File

 

CHOICES: With Dr. Z or Consultant

 

*** Please note that the office is responsible for contacting Emdeon/Change Healthcare and setting up their client portal. This is a subscription package and is not part of any of the Z Group training packages.

 

 

You can combine the in-house set up with follow up support options and/or intense e-filing training and design your own package. You can choose to do the office set up on your own and only sign up for intense e-filing training and support. You can also switch support options from month to month. Everything is totally up to you and how you wish to proceed. The pricing varies with the program/package selected. These are not complimentary support programs.

 

Please let me know and the appropriate Agreement will be prepared and sent to you through Docusign for review and electronic signature.

 

We look forward to making the medical billing program a HUGE success in your practice, benefiting your patients and your bottom line!

 

Respectfully,

Andrea Markewych, Director of Marketing

The Z Group LLC

andrea.thezgroupllc@gmail.com